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ELS User Guide
ELS User Guide
This is a collection of knowledge base articles that are relevant to students, staff, and faculty at Emory Law School. We welcome your suggestions for improvement.
1. Getting Help
1.1. Changes to the web site
1.2. New Students
1.3. Help Desk Schedule, Phone, Contact Information
1.4. Requesting a Sponsored Account
1.5. Emory Online (EOL) information
1.6. Remote Assistance and Screen Sharing
1.7. Quick list of University Services (with logins)
1.8. For Graduates
1.9. Technicians available to work on home PC's
2. Printing
2.1. Student Printing
2.2. Job Storage
2.3. Printing duplex to a network printer
2.4. Duplex Printing on Macs for LAW-POOL printers
2.5. Resolving Printer Issues
2.6. Printer Supplies: Paper
2.7. Printer Supplies: Toner and Ink
3. Wireless Access
3.1. Wireless at Emory
3.2. Windows - make sure you have the latest wireless drivers
3.3. Troubleshooting
4. Outlook and Exchange
4.1. Exchange Email Aliases
4.2. Requesting a new "From:" Address
4.3. Using the Exchange Archive System
4.4. Adding old PST file data to Zantaz archive
4.5. Calendars in Outlook/Exchange
4.6. Exporting data from one Outlook account and importing into another
4.7. Accessing Exchange from an IMAP client
4.8. Saving Usernames and Passwords when you are not a domain user
4.9. Clearing out auto-cached email addresses
4.10. Retrieving email headers for review
4.11. Useful Links
4.12. Spam settings and Postini
4.13. Outlook Gotchas
5. Email-related
5.1. I was an Emory undergrad and now that I'm in law school I don't get any mail!
5.2. Students: Downloading your Emory Email
5.3. Customizing Emory webmail
5.4. Alumni: Email forwarding
5.5. Spam spoofing: Spam from my email address?
5.6. How do I filter emails?
5.7. Securing GMail
6. Network Access
6.1. ON CAMPUS (STUDENT LAPTOPS) access to Emory Law Microsoft Network
6.2. OFF CAMPUS Remote Access To Emory Law Microsoft Network
7. Windows Maintenance and Troubleshooting
7.1. Cleaning unneeded files from your computer
7.2. Cleaning Browser Temporary Files
7.3. Defragmenting your computer's hard drive
7.4. Phishing Scams
7.5. Viruses and Anti-virus software
7.6. Conficker virus removal
7.7. Configuring a scheduled task
7.8. Doing an in-place repair/upgrade of Windows XP
7.9. Consider running as a Limited User
8. Wired Access
8.1. Network ports in the Library
9. Mobile Devices
9.1. Verizon contact for Emory Verizon cell-phone issues
9.2. Blackberry and subfolders in Exchange
9.3. Blackberry PIN
9.4. iPhone 3G - iTouch
9.5. Connecting to EmoryUnplugged
9.6. Verizon Store on Ponce
9.7. Verizon Roaming Rates
9.8. Need help with Verizon internatlonal activation?
10. Configuring a Windows PC
10.1. Recommended system configurations
10.2. Making sure your computer has a unique name on the network
10.3. Duplicate Name issue even when name is not duplicated
11. ELS Mailing lists
11.1. Admin: How do I subscribe my students to a list?
11.2. Admin: Why are my posts are still being held for moderation?
11.3. Admin: I would like my assistant to manage the list
11.4. Admin: Administering Held Messages
11.5. Admin: What's my admin password?
11.6. Admin: What is an implicit destination and why are my messages being held?
11.7. Admin: How do I force immediate delivery of a digest?
11.8. Admin: What are these "bounce" messages?
11.9. User: Is there a user manual for Mailman?
11.10. User: What is this 'Mailman password'? How do I find my password?
11.11. User: How do I change my Mailman password?
11.12. User: How do I change the digest mode for org-announce or other lists?
11.13. User: What lists am I subscribed to? I don't think I'm in the right lists
11.14. User: How do I unsubscribe from a list?
11.15. User: How do I see the list archives?
11.16. User: How do I change the email address for all my subscriptions?
11.17. User: How do I subscribe to a list?
11.18. What lists should I be subscribed to?
12. Telephones and Voicemail
12.1. Telephone and Voicemail Help Line
12.2. Quick Reference to Telephone Commands
12.3. Transferring Calls
12.4. AAstra 9316CW phone manual
12.5. Setting up a conference call
13. Miscellaneous Articles
13.1. Requesting a sponsored account
13.2. Personal Web Pages
13.3. Network Account Information
13.4. Recycling Old Computers
13.5. Using Netvibes to manage RSS feeds
13.6. Typo3 Resources
13.7. CD ROM burning software for Windows
13.8. Typing International characters
13.9. Microsoft PowerPoint Online Training
14. Vista
14.1. Vista Resources
14.2. Troubleshooting Vista Issues
15. WordPerfect
15.1. Converting WordPerfect documents to MS Word format
15.2. Troubleshooting WordPerfect
16. Microsoft Word
16.1. New to Microsoft Office 2007?
16.2. Foreign Language Support in Word
17. Camtasia Relay
17.1. Getting Started
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